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Helping to revive the boating industry
Throughout the containment period, Nauticoncept, a software company dedicated to the boating industry, kept in touch with its customers and prospects. It was able to observe the difficulties encountered by these professionals and their questions concerning the resumption of activity. Aware of the interdependence with these users, it decided to open free offers to help professionals implement barrier measures and sanitary standards. "Today, we have 130 customers and many prospects. Many are suffering, and some are even talking about closing down for good. We thought it only right to help them. If they can save money by accessing the software free of charge for 3 months, they'll be able to survive, and maybe even become customers later on. It's also an opportunity to show that we mean business", explains Romuald Poirot, co-founder of Nauticoncept.
Easy check-in
A Nauticoncept Freemium offer dedicated to health emergencies
After launching with software solutions for technicians and boat maintenance follow-up in 2018, Nauticoncept presented at Nautic 2019 digital tools and a mobile application for check-in and rental fleet management, as well as the implementation of customizable dematerialized procedures. Based on these latest developments, Nauticoncept has specially created a Freemium offer available free of charge to yachting professionals until the end of August 2020. Customers benefit from micro-training and customized forms.
First Nauticoncept applications
"It integrates procedures for boat decontamination, checklists for charterers or for boat delivery. We propose a standard procedure, directly operational, designed on the basis of our exchanges with our customers, boat dealers or charter companies. (Editor's note: customization of procedures is part of our paying offer). The advantage is that this limits the number of contacts. 90% of check-in is done autonomously by the customer on his phone. They receive a video presentation of the boat beforehand. The pontoon operator only spends 10 minutes rather than 2 hours with the yachtsman. Likewise, the technician signs a document validating the execution of the protocol, which is sent directly to the customer as a pdf file," explains Romuald Poirot.
